Sometimes, you may experience a build up in debris or waste within the Bioforce which can cause the winding to become more difficult.
🔧 Step 1: Test the Handle with the Lid Removed
Separate the lid from the bucket.
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Try winding the handle:
If the handle winds correctly when separated, the issue is likely caused by the internal bucket or debris inside the unit.
🔧 Step 2: Check the Position of the Internal White Bucket
If you have recently removed the white internal bucket, it may not have been re-positioned correctly.
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To ensure it’s seated properly:
Drop the bucket back into the bottom of the Bioforce Revolution.
Give it a slight twist so it locks into the correct position.
Without this twist, the yellow cleaning agitators can catch on the bottom of the bucket, making the handle difficult to turn.
🔧 Step 3: Check for Pond Debris
Pond debris can accumulate in the bottom of the bucket and interfere with the cleaning agitators.
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To fix this:
Remove and hand clean the sponges.
Clean the filter more frequently to prevent debris build-up.
🛠 Still Having Issues?
If neither of these steps resolves the issue, please contact our Customer Support team for further assistance.
📧 support@hozelock.zendesk.com
📞 0121 313 1122