Phone:
If you need assistance, feel free to reach out to our helpful Customer Service Team on the following phone number: 0121 313 1122.
Our team is available to assist you from Monday - Friday 10am to 2pm, Excluding Weekends and Bank Holidays.
During our peak season, when we are extremely busy, you may find it more convenient to contact us via Live Chat or email at: support@hozelock.zendesk.com
Email:
You can contact us by email anytime by emailing the following address:
Our team can help you from Monday to Friday through email, and we strive to reply to all emails within 3 - 5 business days.
Live Chat:
Visit our Main Page on our Website, click the Live Chat option located in the bottom right corner, and engage with our virtual assistant at any time! If needed, you can reach our Live Agents during their business hours through this function.
Social Media:
You can contact us through Facebook, Twitter, Instagram, LinkedIn and YouTube!
Facebook: https://www.facebook.com/hozelock/
Twitter: https://x.com/hozelock?lang=en
Instagram: https://www.instagram.com/hozelock/?hl=en
LinkedIn: https://www.linkedin.com/company/hozelock
YouTube: https://www.youtube.com/user/Hozelockcom
Location
We're based in Birmingham!
Hozelock Ltd,
Midpoint Park,
Minworth,
Birmingham,
B76 1AB
Just a heads-up: We’re not open to the public and don’t offer warranty replacements or spare part sales on-site, but we’re always happy to help digitally!
Feel free to reach out to us via Email or Phone—our team is here for you.