At Hozelock, our products are designed to withstand various weather conditions. However, it is essential to note that if any water is left inside the hose end attachments and they are not stored in a dry and insulated area during the winter, there is a risk of frost damage occurring. To ensure our customers are aware of this possibility, Hozelock diligently applies a frost warning symbol on all our packaging. This symbol serves to remind customers that these products are not protected against frost damage. Therefore, it is important to follow our guidelines on proper storage and prevent any potential damage.
Storing the hose end attachments in an insulated area, away from freezing temperatures, will significantly reduce the risk of frost damage. Please keep in mind that since frost damage affects the functionality of the product, any items suffering from frost-related issues would not be covered under our warranty. We encourage our customers to take preventive measures to avoid such situations.
