How do you assemble this reel?
The free standing hose reel comes fully assembled. However, you will need to fit and connect the hose, please click here to watch our handy 'how to' video, showing you how to do this.
How do I attach the main hose to the reel?
For further instruction, please see our handy 'how to' video: https://vimeo.com/442401065
Can this be wall mounted?
The Free Standing hose reel cannot be wall mounted. For a reel that can be used both mounted and free-standing, please see our range of 2-in-1 Open Reels.
How to I connect this reel to the tap?
As part of the set-up you will need to cut a length of feeder hose, which will connect the reel to the tap. For further instruction, please see our handy 'how to' video: https://vimeo.com/442401065
Can I connect the hose to the male inlet on top of the reel?
No. This is a parking point. You need to connect your hose to the inlet on the back of the reel.
Does the reel stay on the floor when winding in the hose?
The Free Standing Hose Reel is designed with a lightweight but sturdy frame, ensuring it is strong enough for hard-wearing garden tasks.
Why is my open reel leaking from the centre of the reel?
There could either be damage to the white inlet connector or the hook spring has been connected to the end of the hose rather than the white inlet.
Please check that the hook has been attached to the white inlet first. If the white inlet is damaged, a spare part can be purchased on the Hozelock Spares website.
Does the hose have to be fully unwound to use?
The hose does not need to be fully unwound to water - simply pull out the amount you require, and start watering.
Do you have to disconnect from the tap before winding the hose back in?
No, the feeder hose can remain connected to the tap whilst the hose is rewound.
What accessories can be used with this Reel?
The Reel can be used with Sprinklers, Guns & Hose Nozzles and Pressure Washers. You can also use this reel with a Water Butt, but only if you are using a Water Butt Pump, because the Water Butt itself does not have enough pressure.
Can you use this on an inside tap?
To connect this to your kitchen tap, you will need to purchase the correct indoor tap connector. Please see details of Hozelock Indoor Taps available.